Role of services in homebuyers’ attitudes: A field experiment in the French off-plan housing market (Record no. 11554)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01925nab a2200265 4500 |
| 005 - DATE & TIME | |
| control field | 20210323114308.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210323b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Larceneux, Fabrice |
| 245 ## - TITLE STATEMENT | |
| Title | Role of services in homebuyers’ attitudes: A field experiment in the French off-plan housing market |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Sage, |
| Date of publication, distribution, etc | 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | Vol 56, Issue 14, 2019,( 2880-2896 p.) |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This article investigates the effects of services proposed by private developers on buyers’ psychological attitudes in the decision-making process for off-plan purchases. We propose a new typology of services based on perceived value. We conducted a field experiment with real buyers who purchased an off-plan dwelling in France, and we measured the causal effects on developer reputation of four service intensity indexes that offer ‘visualisation’, ‘customisation’, ‘value enhancement’ and ‘interaction’ services. The results confirm the homebuyer-based typology of services and highlight the mediating roles of two types of attitudes, satisfaction with and trust in the developer, to explain the influence on developer reputation. Services designed to improve the perception of the quality of the dwelling itself (visualisation and customisation benefits) are less effective, and those intended to create a favourable purchase context (value enhancement and interactional benefits) are more influential, emphasising the benevolent role expected from developers. |
| 650 ## - Subject | |
| Subject | built environment, |
| 650 ## - Subject | |
| Subject | economic processes, |
| 650 ## - Subject | |
| Subject | housing, |
| 650 ## - Subject | |
| Subject | real estate, |
| 650 ## - Subject | |
| Subject | services, |
| 650 ## - Subject | |
| Subject | urbanisation |
| 700 ## - Added Entry Personal Name | |
| Added Entry Personal Name | Guiot, Denis |
| 773 0# - HOST ITEM ENTRY | |
| Host Biblionumber | 11188 |
| Host Itemnumber | 15499 |
| Place, publisher, and date of publication | sage, 2019. |
| Title | Urban studies |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://doi.org/10.1177/0042098018806129 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Articles |
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| 650 ## - Subject | |
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| 700 ## - Added Entry Personal Name | |
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| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| -- | ddc |
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