Kash, Gwen <br/><br/>
Vision Dissonance: Conflicting Conceptions of Bus Sariri 

 -  Sage,  2019. 
 - Vol 39, Issue 3, 2019 ( 332-344 p.) 
<br/><br/> This article discusses how communication in planning processes can be disrupted by dissonance between stakeholders’ Visions, or mental models of a policy situation. The Vision dissonance framework is used to analyze how frames, paradigms, and theorizations act in concert to shape a stakeholder’s problem definition and problem-solving processes. I examine how Vision dissonance between planners and community stakeholders in El Alto, Bolivia, contributed to the failure of an attempt to introduce high-quality bus service. Because the municipality declined to include meaningful opportunities for public participation, incompatibility between Visions remained submerged until it was too late to reconcile them. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>citizen participation,<br/> international planning and development,<br/> planning theory,<br/> politics and society, <br/>transportation