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100 _a Tom van, Nuenen
_949944
245 _aAlgorithmic authenticity:
_bSociotechnical authentication processes on online travel platforms/
260 _bSage,
_c2019.
300 _aVol 19, issue 3, 2019: (378-403 p.).
520 _aThis article discusses the touristic production of authenticity in the context of algorithmic culture. It notes that the dominant sociological framework of authenticity has, in the last decades, shifted from an objectivist to a constructionist one, a central issue becoming “who has the right to authenticate.” I argue here that “who” needs to be supplemented with “what” due to the operations of mainstream algorithmic platforms for the production and reception of travel information. Review websites such as TripAdvisor construct and confirm the authenticity of places and people through a double orientation of highly subjective, “hot” authentication processes and quantified appeals to “cool,” objective authenticity (Selwyn). This double orientation is explored in the algorithmic affordances of and user interactions on TripAdvisor. In conclusion, the article considers the sociotechnical fusion of both quantitative and experiential appeals to be productive of an algorithmic authenticity.
650 _aalgorithmic culture,
_949938
650 _a algorithms,
_949939
650 _aauthenticity,
_948955
650 _a gamification,
_949940
650 _a hot and cool authenticity,
_949941
650 _a information,
_949942
650 _aTripAdvisor
_949943
773 0 _012507
_916489
_dLondon: Sage Publication Ltd,
_tTourist Studies /
_x14687976
856 _uhttps://doi.org/10.1177/1468797619832314
942 _2ddc
_cART
999 _c12537
_d12537