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020 _a9780262640411
_qpbk.
040 _cSPAB
041 _aeng
082 _a004.16
_bNOR-I
100 _aNorman, Donald A.
_94196
245 _aInvisible computer:
_bwhy good products can fail, the personal computer is so complex, and information appliances are the solution. /
_cDonald A. Norman
260 _bMIT Press
_c1999
_aCambridge
300 _avii, 302 p.
520 _aNorman shows why the computer is so difficult to use and why this complexity is fundamental to its nature. The only answer, says Norman, is to start over again, to develop information appliances that fit people's needs and lives. To do this companies must change the way they develop products. They need to start with an understanding of people: user needs first, technology last - the opposite of how things are done now.
650 _aGEN
_914016
690 _aHigh technology industries-Marketing.
_914017
690 _aHuman-computer interaction.
_96704
942 _2ddc
_cBK
999 _c9642
_d9642